At Christmas Loft Store, we understand that receiving your holiday decorations in a timely manner is essential for creating those perfect festive moments. Since 1980, we’ve been dedicated to bringing Christmas magic to families, collectors, and holiday enthusiasts worldwide with reliable and efficient delivery services.

Shipping Options

Standard Shipping – $12.95

For those who can’t wait to start decorating, our standard shipping option ensures your festive treasures arrive promptly:

  • Carriers: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 days after shipment
  • Ideal for: Last-minute decorating needs and time-sensitive purchases

Free Shipping

We’re delighted to offer complimentary shipping on orders over $50:

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 days after shipment
  • Minimum Order: $50
  • Perfect for: Planning ahead and larger holiday decorating projects

International Shipping Note

We proudly ship worldwide, bringing Christmas spirit to customers across the globe! Please note that we are unable to deliver to select remote areas and certain Asian regions. During checkout, our system will automatically verify if we can deliver to your location.

Order Processing

As a family-owned business, we treat every order with personal care and attention. Our team works diligently to process all orders within 1-2 business days. During peak holiday season (November-December), we recommend placing orders early to ensure timely delivery for your festive celebrations.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your package’s journey right to your doorstep, giving you peace of mind as you anticipate the arrival of your holiday decorations.

Returns & Exchanges

Your satisfaction is our priority. If you need to return any items, we offer a no-hassle return policy within 15 days of receipt. Please ensure items are in original condition with all packaging intact.

Need Help With Your Delivery?

Our dedicated customer support team is here to assist you 24/7. Whether you have questions about shipping times, need to modify an order, or want to check delivery availability in your area, we’re happy to help!

Contact Us: [email protected]

Email Our Support Team

From our family to yours, thank you for choosing Christmas Loft Store to help create your holiday magic. We’re honored to be part of your family traditions since 1980.